Privacy Policy

Effective Date: 08/16/2024

GULF COAST PROSTHETICS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, phone number, mailing address, and other contact details.
Payment Information: Credit card details or other payment methods used for transactions.
Usage Data: Information about how you interact with our website or services, including IP addresses, browser type, access times, and pages viewed.
Cookies and Tracking Data: Information collected through cookies and similar technologies to improve your experience on our website.

2. Purpose of Collecting Information

To provide and maintain our services.
To process transactions and manage your account.
To communicate with you about updates, promotions, or customer support.
To improve our website, services, and user experience.
To comply with legal obligations and protect against fraud.

3. How We Disclose Information

We may share your information with third parties only under the following circumstances:

Service Providers: Third-party vendors that assist in providing our services (e.g., payment processing, data hosting).
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
With Your Consent: For other purposes if you give your explicit consent.

4. Security Practices

We take reasonable measures to protect your information, including:

Encryption: SSL encryption protects data transmitted over the internet.
Access Control: Information is restricted to authorized personnel only.
Data Retention: We retain your information only as long as necessary for the purposes outlined in this policy, unless otherwise required by law.

5. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Opt-out of receiving promotional communications.
Request details about the third parties with whom your data is shared.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@gulfcoastprosthetics.com

8. Mobile Opt-In Data Privacy

Your mobile opt-in data—including your phone number and any related information—will remain confidential. We do not share your mobile opt-in data with any third parties or affiliates for marketing or promotional purposes. This information is used solely by GULF COAST PROSTHETICS to provide the services you opted into (such as appointment reminders, program updates, and customer service communications).

Tracie Kmiec

Gulf Coast Prosthetics Owner, Tracie Kmiec, started the journey of GCP in 2012.

Milan Patel

Milan Patel is an ABC Board Certified Prosthetist Orthotist (CPO) at Gulf Coast Prosthetics. He graduated from Baylor College of Medicine with a Master’s of Science in Orthotics and Prosthetics. He has over 10 years of patient-care experience working with a broad range of patients and medical conditions through his diverse work experiences. A native of Houston, Milan Patel has had a passion for helping others from an early age. This played a significant role throughout his life, that eventually led him to study biology as an undergrad at the University of Texas – Austin with the intent of going into the healthcare field. He spent the next several years working at Houston Methodist Hospital as a Radiographic Technologist. Milan found passion for patient-care through his bedside experiences with patients in the ICUs and other critical care units. His experiences working directly with the Orthopedic surgeons during their cases and a strong desire to have a greater impact in terms of a patient’s medical care or treatment plan lead him to pursue a career in Orthotics and Prosthetics.

Ann Thompson

“I have been working with GCP for over 6 years now as the Office Manager and absolutely love what I do! I love seeing the positive influence and changes we bring to our patients. I take pride in Gulf Coast Prosthetics, as a team we do everything we can to make sure our patients get the best patient care possible. GCP creates long-lasting and true relationships with our patients that go further than prosthetics. My life outside of work is spent with my husband of 22 years and our 3 boys, who all keep me pretty busy. I love spending time with my family, bowling, and being at the lake.”

Autumn Chapman

With over six years of experience at Gulf Coast Prosthetics, Autumn Chapman specializes in Medical Billing/Insurance. She enjoys the patient interaction it brings as well as the business side of things. Autumn is married with two children. In her spare time she enjoys watching them play sports and spending time vacationing with her family.

Norma Santana

“My name is Norma Santana, I have been with GCP for about a year now. I get the chance to help many people because I am bilingual. Being able to help the spanish community is very rewarding. I have really enjoyed working here, makes you look at life in a different manner. This place brings a smile to my heart, to see the difference we make in our patient’s lives. I hope to continue to bring happiness to our patients. I strive to do the best that I can for all of our patients!”